If you don't receive in a few minutes the e-mail with the link for setting a new password, check the Spam folder.
If it is not there either, try repeating the password retrieval procedure.
If the e-mail still does not arrive, try changing the security settings of your account, indicating our noreply@randstad.it address as one of the secure domains.
Otherwise contact the customer service using the link shown below.
Please remember that if you miss the correct answer to the security question 10 times in a row, our system, for security reasons, will temporarily block your log in and you will have to open a support request using the link shown below.
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Make sure that you are using upper and lower-case characters correctly. If you are performing a copy and paste, make sure that you are not copying spaces at the start or end of the password. For security reasons, please remember that if you enter the wrong password 6 times consecutively, the system will temporarily deny your access. So if you realize that you have forgotten your password, do not guess it: click on the "Forgot your password?" link on the login screen and follow the instructions on the page for setting a new password.
The link containing the form to request the bonus was sent to your email on 20/11 and is available in your Private Area.
If you are unable to use digital tools, you can request the paper form from your branch.
Once your request is submitted, no changes can be made. It will be reviewed, and if it’s denied, you’ll be notified and given the opportunity to submit a new form.
Click on the "Forgot your password?" link on the login screen and follow the instructions for setting a new password.
Yes, you can. If you remember the password, go to the "Profile" and "my CV" > Profile settings section of your "my Randstad" private area and use the "modify email address (username)" function, indicating your new mail address.
If you can't remember your password, contact the customer service.
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If you don't remember which email you used to register in your "my Randstad" private area, click here to recover it. Keep your mobile phone at hand, because you will receive a text message with the usename you registered with.
If you did not found an answer to your specific problem, or if the suggested solution did not work, please contact the assistance by using the "Live Chat" or by clicking the below link.
Fill in this formSelect the Overseas "Country of birth" from the dropdown menu; then type in your place of birth, leaving the "Province" field blank.
Do you want to edit or delete your personal data? Contact your Randstad Branch (find it with the branch locator).
If you want to edit or delete your personal data by yourself from your My Randstad profile, just login and change it or remove it by using the "Delete profile" function.
Before proceeding with the deletion of your profile, we remind you that you can request the portability of your personal data. For more information see the "Data portability" section on this page.
If in doubt,do not hesitate to contact us.
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Randstad guarantees a proper and transparent processing of personal data, in accordance with GDPR 2016/679.
Do you want to contact the Data Protection Officer to exercise your rights, report or receive information about the processing of your personal data? Please contact us and we'll respond to your request.
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Please contact the nearest Randstad branch to request activation of your Documents section and proceed with the download of your data. Otherwise contact us and we will respond to your request.
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Do you need to confirm your identity with randstad? you can do it immediately and conveniently from your PC or your smartphone: just activate the online remote recognition feature.
The procedure is quick and easy, with screens that guide you step by step. you will only need a valid identity document and your health card with the fiscal code.
For any problem
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